Maintenance oversight, hackers and crime prevention

I’m making you a guarantee… these newsies have and will continue to come straight from me. No AI, no GPT or Claude… no phony baloney. Things are changing far too much and rapidly on the net and in business in general to leave important communication to a bot so I’m promising you I will stay true and real.

I won’t ever waste your time with AI generated nonsense, and I won’t take your “patronage” for granted. That said we have a lot to talk about, so let’s get moving.

Recent “activities” on the net have brought into focus something critical to your website’s function and success… maintenance and diligence. While websites are continually under attack from the ever increasing horde of AI web kiddies, the steps taken taken to protect your online assets and who is responsible for those steps can be an unclear mess.

COOLCOM is continuously improving and validating firewall setups, but this is about getting closer to your home.

In this case the ol’ “…starts at home” idiom (make this one security) is highly appropriate… and “home” is your home page. When was the last time you went to it… checked it out… and then checked the rest of your site to see how it’s looking, functioning and responding?

Remediation success (fixing web problems) is tied to immediacy. If your site gets tampered with today, and the host is notified within the day… then logs are investigated, protections implemented, and backups uploaded. Let it ride for a week or two (or even months later) and the story changes drastically.

No it’s not someone else‘s fault you lost business for that period of time. You are the owner and shopkeeper… you don’t call the police weeks or months later, nor do you wait a week if you have a plumbing break. This isn’t being rude… it’s tough love. We need your pro-action if we’re going to help you.

OK, the point here is not to chastise, it’s to bring up the importance of getting back into the game and staying on top of things… and I think we’ve come up with an idea that just makes so much practical sense.

Think about what’s probably one of the most important high ticket items you own and use daily… and we’ll continue this tomorrow.

PS… no, not your lawnmower… although good idea if your lawn looks like that. :-)